Improving Australia’s energy use

Australian Government Department of Industry, Science, Energy and Resources;
Australian Government Department of the Environment

Energy use is one of the greatest pressures on our environment and household finances. Making our homes and businesses more energy-efficient can reduce greenhouse gas emissions and save money.

Biotext has worked on national projects that aim to improve Australia’s energy performance.

The national website, energy.gov.au, provides practical advice for households and businesses to reduce energy bills and improve comfort and sustainability. Biotext worked with the Department of Industry, Science, Energy and Resources to structure and rewrite the website to provide clear, actionable content.

Your Home is another resource that aims to help households save energy and improve comfort and sustainability, this time through thoughtful home design or renovation. Biotext rewrote and edited new and existing content and improved the information architecture (IA) for a user-focused website and hard copy manual.

The Nationwide House Energy rating Scheme (NatHERS) provides building energy performance ratings and information to help make Australian homes more comfortable and help residents make smarter design choices. The NatHERS assessor handbook was developed to help assessors navigate and conduct the NatHERS assessment process. Biotext worked with the Department of the Environment and Energy, in collaboration with industry experts, to write and edit the handbook to ensure that it is as useful as possible.

We also helped to create accessible user manuals for 2 of the software packages – AccuRate and FirstRate5 – that are accredited to generate the NatHERS star ratings and used to assess compliance with the National Construction Code.

Our role:

Content analysis – we analysed existing content to ensure that the user perspective was considered and to identify gaps

Information architecture – we developed a new structure and flow for websites and hard copy to make navigation easier

Writing and editing – we wrote and edited content to ensure that it was clear and action-oriented, focusing on style and consistency throughout

Design – we developed visual concepts and ensured that layout supported user understanding